Top 5 questions you should be asking your high rise window cleaner

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Top 5 questions you should be asking your high rise window cleaner
Commercial window cleaning
Bax Clean
Bax Clean
February 26, 2019
minute read

Questions to ask before hiring a new high rise window cleaning service.

When you're choosing a new window cleaner for your office building, you may not know the first thing about high rise window cleaning. Asking the right questions can help you narrow down your choice for a new high rise window cleaner.

Your questions should help you determine the real value of what you're getting from a window cleaning service. So don't hesitate to ask about safety procedures, pricing, or even the logistics of how the job will be performed.

Getting the right answers will give you peace of mind knowing you've picked the right high rise window cleaner for your office building. If a window cleaner can't answer any of the following questions, it may be your first warning sign that they're not up to the task.

Contact Bax Clean for a fully accredited high rise window cleaner.

1. What accreditations do you have?

Asking a high rise window cleaner about their accreditations will indicate the quality of service they can provide. A window cleaner's accreditations will also tell you if they have the correct training to perform your high rise window cleaning job.

A high rise window cleaner should hold accreditations in height safety and working with elevated work platforms (EWP). If your window cleaner doesn't hold these accreditations, then chances are they are not qualified to take on high rise window cleaning.

Ask about these accreditations and credentials from your next high rise window cleaner:

  • WorkCover
  • Public liability
  • Work safety at heights
  • Occupational health and safety
  • Construction site safety (Construction Induction cards)
  • Industrial rope access (IRATA and ARAA)

2. How does your team work?

Asking how a high rise window cleaner works can give you an insight into the quality of their service. You'll get a clear idea of what their building access requirements are and their safety procedures.

Depending on the size of the job, your high rise window cleaner may need early building access to complete the job in one day. Multiple building passes may also need to be arranged to enable your window cleaners to access your roof with ease throughout the day.

Don't hesitate to ask a window cleaner about their safety procedures too. Bax Clean makes sure a Safe Work Method Statement (SWMS) is developed before any work is carried out on your building. We also ensure a site supervisor is on hand to ensure all window cleaners are following the correct safety features.

high rise window cleaner

3. Do you provide equipment?

You may be surprised to know that some window cleaners don't have all the equipment they need to perform a high rise window cleaning job. You can rely on your window cleaner to have the basics such as cleaning equipment, ropes, a descent device, and safety harnesses.

A high rise window cleaner may rely on the fact that your building already has davit arms and roof jockeys installed on the roof. These two pieces of safety equipment are used as a roof anchor system by window cleaners to safely descend down a building. They should already be pre-installed on your building.

If your building doesn't have a proper roof safety system installed, your window cleaner may be forced to hire and temporarily install one on your roof. Hiring a temporary davit arm and roof jockey can raise the price of your high rise window cleaning quote.

4. How long will the job take?

Ask a high rise window cleaner how long the job will take. A professional window cleaner should be able to provide you with an expected duration for completing the job.

When you know how long a window cleaning service will take, it becomes easier to book a time that fits around your building's operations. It may not be ideal to have window cleaners descending down your company building during certain times of the day.

When a high rise window cleaner doesn't provide you with an accurate time estimate, it shows they haven't properly assessed the scale of work required.

high rise window cleaning

5. What's included in your service quote?

An accurate and detailed service quote will help you understand the real value of a high rise window cleaner. One way to ensure your service quote will be accurate is to let your window cleaner perform an onsite inspection.

An onsite inspection should enable your high rise window cleaner to identify all requirements of the job before giving you a quote. Your window cleaner should also be able to provide you with an accurate time estimate for the job.

Your high rise window cleaner should also detail the cleaning equipment and method used for the job. At your request, a Bax window cleaner can use additional cleaning products for longer lasting results. Window cleaning products like window surface protection will be detailed in your Bax service quote.

Why Bax is the clear favourite for high rise window cleaning

Bax Clean window cleaners are fully trained and accredited to perform high rise window cleaning. Our high rise window cleaning service includes an onsite inspection before an accurate service quote is provided.

Our high rise window cleaning jobs are usually performed by a minimum of two window cleaners. Depending on the scope of the project, we can provide up to ten high rise window cleaners to professionally clean your office building in the Melbourne CBD.

Bax Clean window cleaners have all the right equipment to perform window cleaning at any height.

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